Shipping & Delivery

Shipped from Bensenville, Illinois.

Every Fortress Work pod ships from our Illinois warehouse. Lift-gate freight delivery, curbside drop-off, and direct coordination with you from order to arrival.

— Shipping Estimate

What will it cost to ship to you?

Enter your ZIP code and pod size for an instant range estimate. Exact quote provided when you reserve.

Estimated shipping range

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Range based on standard freight benchmarks. Includes lift-gate curbside delivery. Exact quote provided at reservation.

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What's included

Standard with every delivery.

01 / Coordinated

We coordinate everything

Our team coordinates freight, scheduling, and access requirements directly. One point of contact from order through arrival — no chasing the carrier.

02 / Lift-gate truck

Curbside drop-off

Freight arrives via lift-gate truck. The carrier calls 30–60 minutes before arrival. Pod is lowered to street level on a pallet, ready for placement.

03 / Appointment scheduled

Confirmed delivery window

No waiting all day for a truck. We schedule a specific delivery appointment that fits your team's availability.

From order to arrival

What to expect, step by step.

Day 1 — Reservation

You reserve a pod.

Submit the reservation form. You'll receive an instant email confirmation. Our team reviews your reservation the same business day and reaches out to discuss next steps.

Day 2 — Quote

We send your quote.

A personalized shipping quote and delivery timing estimate based on your ZIP code and any access requirements.

Day 3+ — Order

You approve and pay.

Once you confirm and pay, your delivery date is locked in. We handle the freight carrier coordination from there.

1–3 weeks after order — Delivery

The pod arrives.

Stock orders typically arrive within 1–3 weeks of order confirmation, depending on your zone. The carrier calls 30–60 minutes before arrival.

Shipping zones

Where we ship.

Continental US

All 48 contiguous states. Personalized shipping quote based on your destination.

Alaska & Hawaii

Available with specialty carrier routing. Contact our team for a personalized quote.

Canada (all provinces)

Available to all provinces. Customer arranges customs clearance and final-mile delivery from the US border.

International

Case-by-case. Contact our team to discuss your destination.

Before delivery

Preparing your space.

Door clearance

S pods fit through standard 36" doorways. M pods require 38"+ doorways. ML, L, and XL pods require double-door access (42"+).

Building access

Ground-floor delivery is simplest. For above-ground-floor delivery, freight elevator access is required — standard passenger elevators won't fit any of our crates.

Room dimensions

Confirm your room has enough space for the pod's footprint plus clearance for assembly and ventilation. Our team reviews requirements with you during scheduling.

Power outlet

Standard 110V outlet within 8 feet of pod location. No hard-wiring required.

Assembly

Pods arrive flat-packed in sealed crates with full assembly instructions. Most pods assemble in 1–4 hours with a team of two, using common tools. A detailed assembly guide ships with every pod.

After delivery

What happens next.

Arrival check

Inspect your pod within 7 days of delivery. Contact our team if anything arrived damaged or doesn't perform as expected.

Warranty

Two-year warranty on all electrical, mechanical, and structural components. Acoustic panels and finishes covered against manufacturing defects.

Ongoing support

Direct line to our team for any questions after delivery. We check in at 30 and 90 days.

Reserve your pod.

The freight is sorted. Now reserve your pod from the first production batch — no payment today, just a quick form. We confirm within one business day.

Reserve a Pod →